Upfront fares
You see the price before you book. The fare reflects distance, time, and demand — there are no meters and no surprises at the end.
Cash payments
Pay the driver in cash when your trip ends. Having the fare ready makes drop-off quick and easy.
Sura wallet
Top up your wallet and pay from it for a fast, cashless trip. Your balance works across rides and parcels.
Promo codes
Enter a valid promo code before you book and the discount is applied to your fare automatically.
Refunds & disputes
If something's wrong with a charge, reach us from Help & Support in the app and we'll look into it.